read about our
loyalty program
We hope you enjoy all the great benefits of our Rewards Program.
Join Our Exclusive Loyalty Program!
We love rewarding our amazing guests! Sign up today to enjoy delicious perks, exclusive rewards, and surprises designed just for you. Whether it’s a treat on your birthday, a little extra for your loyalty, or a warm welcome on your first few visits, our Loyalty Program makes every meal more rewarding.
Benefits of Joining
- Spend & Earn: Get 5% reward with every visit.
- Sign-Up Reward: Enjoy a Free Cocktail with your main dish, just for joining.
- Birthday Treats: Celebrate your special day with a complimentary glass of bubbly for the table – max 6 guests (valid one week before and after your birthday).
- Loyalty Reward: Visit us twice in 2 months and we’ll reward you with a complimentary drink on your third visit. (Maximum 2 people)
Start earning rewards today and make every visit even more enjoyable!
Sign up for our
Don’t have a Rewards Card yet? Click below to sign up online. Join our program and earn rewards!
Already have a physical card?
If you are a new member please start by registering your card using the Register My Card button below.
Terms & Conditions
- Reward Redemption
- Only one reward can be redeemed per visit. For example, if two guests have a sign-up reward (free cocktail), only one reward can be used during that visit.
- Loyalty Points
- Loyalty points are awarded for qualifying purchases only, excluding any promotions or discounted items.
- £5 rewards are valid for six months from the issue date.
- Sign-Up Rewards
- A minimum spend of £15 is required to claim the registration bonus (free cocktail).
- Birthday Award
- Birthday rewards are valid one week before and after your birthdate and must be claimed in person. A valid ID will be required.
- Loyalty Reward
- The complimentary drink is valid for the third visit only and must be redeemed within 30 days of the second visit.
- General
- Rewards have no cash value and cannot be exchanged for other items or credit.
- The Loyalty Program may be subject to changes, suspension, or termination at any time at the discretion of the management.
- Misuse or abuse of the program may result in the loss of loyalty benefits or account termination.
- Rewards can’t be combined with offers.
- Only one card can be used per table – Two loyalty cards can’t be used during this same visit.
By signing up, you agree to the terms and conditions. We can’t wait to start rewarding you!
FAQ
The Katana Loyalty Program rewards customers with exclusive perks such as discounts, free starters, birthday treats, and more. Learn all about the program here.
Signing up is easy and free. Click here to join.
No, joining the program is completely free—just perks and rewards for loyal customers.
Get 5% reward every time you dine – no minimum spend, plus enjoy birthday treats and seasonal surprises.
Log in to your account here to view your balance.
Redeem your balance to take money off your bill and enjoy seasonal perks like free starters and exclusive offers. Book a table now to redeem
No, loyalty rewards cannot be used with other promotions or discounts.
Inform the staff and we will look up the account to make sure your rewards have been added. Alternatively, bring your card and receipt on your next visit, and the staff will happily add the missing points for you.
No, loyalty rewards are non-transferable.
No, loyalty rewards are only available for dine-in orders.
Log in to your account here to update your details.
As long as you have access to your registered email, you can reset your password. For a lost card, staff can locate your account using your postcode and issue a replacement.
Need Assistance?
Got questions about our Loyalty Program or unsure about how to redeem your rewards? We’re here to help!
We’re always happy to clarify the details and ensure you make the most of your loyalty benefits. Don’t hesitate to get in touch!
